Frequently asked questions
Do I need to make an account before purchasing?
Customer accounts are optional, you can checkout as a guest. Customer accounts can make tracking your purchases more easy.
How do I sign up to receive emails from Greater Here Co.?
Type your email in the newsletter box at the bottom right-hand side of our page.
What payment methods are accepted?
Greater Here Co. accepts all major credit cards: Visa, Mastercard, Discover, AMEX, Diners, CUP, JCB and Maestro and PayPal.
What happens if an item is sold out?
Please check back periodically to see if we added the item back to our website. Also, sign up to receive emails about popular sellers.
Can I purchase a gift card?
At this time, Greater Here Co. does not offer gift cards, but check back soon for options!
How do I grow plants with my stationery?
You'll need a pot or planter bed, potting soil, your plantable card (or box), water and a sunny corner.
What kind of flowers will grow from my stationery?
The seed paper includes six different types of annual and perennial wildflower seeds. The seed varieties include: Bird's Eye, Clarkia, Black Eyed Susan, Catchfly, Snapdragon, and Sweet Alyssum. The seeds in the paper are non-GMO.
Why did I get two different shipping confirmations?
If you ordered one of our Greater Here Collection t-shirts they ship directly from our printer. In that case, you may recieve two different shipping confirmations and the items may arrive at different times.
Discounts + Promotion
Can I combine promo codes?
No, only one promo code can be used per order. There may be times when coupon codes can only be used on certain products.
How do I use a discount code?
Discount codes must be entered at the time of checkout. If the discount code is still valid the cart will adjust accordingly. There may be cases when discount codes are automatically applied.
When will my order ship?
Orders generally take 1-2 days to process. Shipment time is based on the method that you choose during checkout.
Do I receive a tracking confirmation for my order?
Yes, once the order is fulfilled you will receive an email with the tracking information. The email will be sent to the email address used when you placed the order.
Do you ship internationally?
Not at this time, but maybe in the future.
What do I do about lost or stolen packages?
Greater Here Co. is not responsible for lost or stolen packages. If you believe your order has been lost or stolen email firstname.lastname@example.org as soon as possible so we can assist!
How can I return my order?
How do I cancel an order?
To cancel an order, please email email@example.com within an hour of making the order.